Frequently AskedQuestions

Answers to the most common questions about taking appointments with Whatservice.

Email Support

Get detailed help via email

support@whatservice.net
Getting started is easy! Simply sign up for an account, choose a plan that fits your needs, and follow the onboarding wizard to configure your workspace. You can start using the platform in minutes.
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and debit cards. Payments are processed securely through Stripe.
Navigate to your admin dashboard and go to the Users section. From there, you can invite team members by email and assign them appropriate roles and permissions.
You can cancel your subscription at any time from your account settings. Your access continues until the end of the current billing period. No refunds are issued for partial months, but you won't be charged again.
We support integrations with popular tools including Stripe for payments, email services via SMTP, and social login providers. Our API also allows custom integrations with your existing tools.
We offer several plans to fit different needs: a Free tier with basic features, a Pro plan for growing teams, and an Enterprise plan for large organizations. Visit our pricing page for detailed feature comparisons.
Yes! You can upgrade or downgrade your plan at any time from your account settings. When upgrading, you'll be charged the prorated difference. When downgrading, the new rate applies at the next billing cycle.
Click the "Forgot Password" link on the login page and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it.
Yes! We provide a comprehensive REST API with full documentation. You can access API docs at /api/docs when your instance is running. API access is available on Pro and Enterprise plans.
We take security seriously. All data is encrypted in transit and at rest. We use multi-tenant isolation to ensure your data is completely separate from other customers. Regular security audits and backups are performed.

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